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Temporary Changes to Benefits Administration

Due to the COVID-19 pandemic, regulatory guidance has been issued to provide relief to employees and qualified beneficiaries in certain situations. This relief includes an extended deadline to make benefit elections for some qualifying events, an extension for providing supporting documentation and other relaxed requirements. Where applicable, these changes apply retroactive back to March 1, 2020 and will remain in effect through 60 days after the Covid-19 “National Emergency” ends. The Company has also modified some plan rules to assist employees during 2020.

COBRA

Qualified beneficiaries now have an extended COBRA election period. If you or an eligible family member is eligible for COBRA continuation coverage and have missed the deadline to make elections in Benefitsolver, elections must be made by calling the Benefitsolver Support Team at 1-844-408-2575, Monday through Friday from 7 AM to 8 PM CT.

Relaxed rules regarding COBRA premium payment also apply. If you or an eligible family member have missed the deadline for payment of COBRA premiums, please call the Benefitsolver Support Team at the number above to discuss how to make your premium payment(s).

Health Flexible Spending Accounts

The deadline to substantiate your 2019 Full-Purpose or Limited-Purpose Health FSA has been extended beyond the regular May 31, 2020 deadline. This means that you can still submit for reimbursement your substantiated Health FSA claims that you incurred in 2019. Further communication as to when the extended deadline will end will be provided through Payflex. Currently, the extended deadline will last at least to August 31, 2020.

HIPAA Special Enrollment Rights Qualifying Events

Employees who have experienced a covered qualifying event since March 1, 2020 and have missed their enrollment period or failed to timely submit documentation may be permitted to elect Health Plan coverage only.

  • The types of qualifying events covered may include, birth, adoption, placement for adoption, marriage, and/or loss of healthcare coverage.
  • The effective date of coverage will be the date of the event or the enrollment date, depending on the event type. The employee will be responsible for the change in benefit premiums beginning with the effective date of coverage.

Other Enrollment Events

The following enrollment events are not included with this relief: initial enrollment (such as, new hire, rehire, or newly eligible), changes to any other elective or non-elective benefit, gain of other coverage, and other administrative events. Enrollment for these events or submission of documentation outside of the normal 31 day window require an appeal to Marathon’s Benefits Service Center for review.

For assistance regarding any of this relief, please reach out to the Marathon Benefits Service Center by calling 1-888-421-2199, Option 1, then Option 3 or email us at benefits@marathonpetroleum.com.

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Payflex Flexible Spending Account Unsubstantiated Claims and Eligible Expenses

Employees that had FSAs in 2017 and have been notified of unsubstantiated claims must take action to verify these claims. If you are unable to substantiate all claims by this date, the amount will be treated as taxable income and reported as such on your IRS Form W-2, Wage and Tax Statement for 2018.

How to Find an In-Network Medical Provider

Using a doctor or hospital within Anthem’s network can save you money, and in-network providers will file claims on your behalf. Search for network providers online by name, specialty and/or location by logging in to Anthem’s website or using Marathon’s three letter alpha prefix.

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BenefitSolver
Benefits Service Center
  • Phone: 1-888-421-2199
    Monday through Friday,
    8 a.m. to 5 p.m.,
    Eastern Standard Time
  • Email: benefits@marathonpetroleum.com
  • Fax: 1-419-421-3057
    539 S. Main St.
    Findlay, OH 45840
    D-03-105
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