Benefits Service Center:


Prepare Your College Student For Life Away From Home

Payflex Flexible Spending Account Unsubstantiated Claims and Eligible Expenses

Employees that had FSAs in 2017 and have been notified of unsubstantiated claims must take action to verify these claims. If you are unable to substantiate all claims by this date, the amount will be treated as taxable income and reported as such on your IRS Form W-2, Wage and Tax Statement for 2018.

LiveHealth Online Offers Free Online Visits for People Affected by Hurricanes Irma and Harvey

Free, Unlimited Online Medical and Psychology Visits Will Now Be Available Through End of Year

We are happy to announce that starting today LiveHealth Online will begin to provide access to board-certified doctors and licensed therapists available at no charge to the people of Florida affected by Hurricane Irma. LiveHealth Online began offering free, 24/7 online medical visits last week for anyone in Texas and Louisiana in the aftermath of Hurricane Harvey and starting today will extend access to free 45 minute therapy counseling sessions to individuals in this region as well.

Anyone in these states who downloads the mobile app and registers (or who has registered previously) will be able to access free online visits by going to:

  • Help for Harvey Medical for on demand medical visits 24/7 in Texas or Louisiana
  • Help for Harvey Psychology to schedule 45 minute counseling sessions in Texas or Louisiana
  • Help for Irma Medical for on demand medical visits 24/7 in Florida
  • Help for Irma Psychology to schedule 45 minute counseling sessions in Florida

The free, unlimited visit offers will be available through December 31, 2017. More information is available at and

Social posts will begin this morning through the LiveHealth Online twitter and facebook channels and a press release will be distributed later today. All LiveHealth Online registered users who live in Texas, Louisiana or Florida will receive an email notification about free visits today as well.

Our hope is that through this amazing technology we can bring quality medical care and behavioral health support to those who cannot get it and provide relief to people in need.

Wishing you good health,

The LiveHealth Online team

Meet ALEX: Your Personal Benefits Counselor

ALEX is an online, interactive personal benefits counselor who can help you choose the Health Plan option that makes the most sense for you and your family. He’s smart, fun and explains your options in simple terms.

How to Find an In-Network Medical Provider

Using a doctor or hospital within Anthem’s network can save you money, and in-network providers will file claims on your behalf. Search for network providers online by name, specialty and/or location by logging in to Anthem’s website or using Marathon’s three letter alpha prefix.